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Communities > Diagnostics > Europe Cars > Unable to update MD 702
Unable to update MD 702

2117 Views 1 Replies Latest reply: 2014-04-22 05:56:30


  •   Level 2   
    (10) points
    TrevorToogood
    2014-04-22 04:53:14
     

    Hi there

    I bought a MD702 in August last year as I am a member of the smart car club and I own 5 smart cars.

    I bought this product as it advertises turning off  AIRBAG lights

    I has 2 smarts with airbag lights on and cannot get then off

    When I try to turn the lights off it indicates "Data Error"

    I  phoned up the help line and they were of very little help: I was told update when there are new updates

    There is a possibility that my SD card has a fault but was offered NO advice on how to remedy it

    I am DISSAPOINTED with the answers I received as this machine does NOT do as advertised

    I have been trying to update my memory card but my computer tells me to format the card before I can use it -

    No joy there!!

    I want help with this problem as at the moment I am not recommending your equipment to anybody who wants to purchase a code reader

    Any help would be appreciated

     

     


  •   Level 7   
    (885) points
    fware

    2014-04-22 05:56:30 (Reply to:TrevorToogood)

     I have been trying to update my memory card but my computer tells me to format the card before I can use it -

    So why you don't do this if you have a working update timeframe.
    Seems that the SD has an error.

    As with the DS708, a format of the SD in the PC and an update via the PC software solves many issues.

    Also, if there is still an error in the system the lights of Airbag and co. will stay ON:
    Fix the error first and then switch something off.
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