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MS908pro unable to detect vehicle manually or with auto detect.

2474 Views 2 Replies Latest reply: 2014-06-25 16:03:36


  •   Level 4   
    (120) points
    XQSUITE
    2014-06-25 03:48:52
    Hi, tried diagnosis on two nissans a 2004 Teana and a 2006 Murano and the tool wouldn't detect them manually or with auto detect the message i got from the tool was UNKNOWN VEHICLE the details of the vehicles are as follows.
    TEANA Chassis - J31-109771
    Model- BLNUREAJ31EZA_ __B_
    MURANO Chassis- TZ50-012649
    Model- TDBARJAZ50EDASS9DY.
    But when I searched the vehicles by type i was able to diagnosis.

    Tags: PRO


  •   Level 10   
    (7890) points
    ede65

    2014-06-25 15:57:50 (Reply to:XQSUITE)

      Kairu there is no other explanation but a defective scanner or either a bad or not updated vci, contact your vendor to get a replacement unit, also contact support by email or phone call have the serial number ready good luck.

  •   Level 4   
    (120) points
    XQSUITE
    2014-06-25 16:03:36 (Reply to:ede65)
    Ede I believe you have read my other reports my scanner is totally perfect i have
    scanned other vehicles and it works perfect so kindly please don't blame my scanner.
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