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Communities > Diagnostics > Europe Cars > updated my autel to 6.33 now it says get...
updated my autel to 6.33 now it says getsyncinfo fromtab fail

3485 Views 5 Replies Latest reply: 2015-02-17 03:35:24


  •   Level 2   
    (13) points
    chesterbulger
    2014-12-23 21:12:57
     I updated to 6.33 as it was installing it toped and said get syncinfo fromregtab ( ) failed I need to download it again I will change everything to a smaller sandisk card I am currently using a 32gb card have had problems with this card in the past for example not being able to get into diag of ford chevy etc let me know if anyone has come across this problem thanks

  •   Level 2   
    (14) points
    ibozi20055

    2014-12-25 13:59:17 (Reply to:chesterbulger)

    I believe u should use orginal sd card that comes with. It

  •   Level 2   
    (14) points
    ibozi20055

    2014-12-25 13:59:19 (Reply to:chesterbulger)

    I believe u should use orginal sd card that comes with. It

  •   Level 7   
    (885) points
    fware

    2014-12-26 04:08:50 (Reply to:chesterbulger)

    Is a bug in 6.33 !

    I have the same issue and one user here reported the same.
    No SD issue, as my working card (I have always a backup)  is also not the original.

  •   Level 1   
    (3) points
    TimsAutomotiveInc

    2015-02-16 18:45:22

      6.33 is 'not' for DS708.  Revert to 6.31 as latest for that unit.

    Logon to pro.auteltech.com,
    place sd card in card reader attached to pc,
    install 6.31 on SD Card,
    reinstall SD Card in DS708.

    Now it will work.

    Summary:  The 6.33 program was (mistakenly recommended) by the hardware/software when updating, notifying as a "Need to Install".  The 6.33 update is for an entirely different hardware unit, yet among the list of possible MaxiDas updates and also the most recent.

    Does that help?

    Edit:  If necessary, afterward, proceed to update software for desired makes.

  •   Level 7   
    (885) points
    fware

    2015-02-17 03:35:24 (Reply to:TimsAutomotiveInc)

     See MaxiDas section of the forum.
    Autel has provided a fixed Scan_Arm.exe to be used.
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