Autel Support Communities
Autel Support Communities
Welcome, Guest     Sign in
Communities > Diagnostics > USA Cars > Autel Statement Regarding Legal Dispute ...
Autel Statement Regarding Legal Dispute with Ford

7019 Views 14 Replies Latest reply: 2016-03-31 18:52:45


  •   Level 10   
    (10965) points
    Autel Support
    2015-01-08 03:55:51
    First of all, we are thankful to the trust and concern for Autel from all of our customers. As Autel is growing bigger and our products are receiving more attention and trust, our rivals are constantly putting pressures on us   through a variety of ways, in order to monopolize the market, which we consider as normal commercial competition means.

    Currently, Autel Company does have some legal disputes with Ford Company. Facing Ford’s prosecution and groundless accusations, Autel has already hired professional lawyers to defend the suit actively and we have confidence in handling this dispute. Meanwhile, we assure that the lawsuit will not affect any of the functionality of our products and upgrade services. Customers can rest assured when using our products. 

    There might be some issues that failed to deal with timely during the software updates. Please contact our technical support engineers to solve the problems.

    Autel adheres to the principle of “Quality First” and we will continue providing better products and services to our customers.



  •   Level 10   
    (7890) points
    ede65

    2015-01-08 18:58:03 (Reply to:Autel Support)

    -.

  •   Level 5   
    (331) points
    Marco

    2015-01-13 16:30:26

      now i m really confused.there was new updates dacia v3.10- jaguar v4.10- land rover v4.10-renault v3.10-lexus v3.0.....i have done all the updates.and now when i look in my tool.....dacia v3.01-jaguar v4.01-....nothing has changed but this.....on dacia befor i had 589KB (603,542bytes) and now with the latest update   i have 320KB (328,628bytes) so i have less than before

     same for others updates...maybe i ts just me,but when you have less then before i gues they take you something out

    same for lexus before a had 455KB(466.213bytes) and now i have 264KB(271.334bytes)

  •   Level 10   
    (10965) points
    Autel Support
    2015-01-13 21:08:20 (Reply to:Marco)
     Hi Marco, please just confirm if the functions for some certain cars are reduced, there is no necessary connection between the size and functions.

  •   Level 10   
    (7890) points
    ede65

    2015-01-13 21:32:09 (Reply to:Autel Support)

     it looks good to me. who said size don't matter

  •   Level 5   
    (331) points
    Marco

    2015-01-15 01:42:02 (Reply to:Autel Support)

     Hi,everything is good..sory about this.my bad

  •   Level 10   
    (10965) points
    Autel Support
    2015-01-16 01:25:08 (Reply to:ede65)
     Good. Thank you for your confirmation!

  •   Level 2   
    (14) points
    Locksmithy

    2015-06-02 15:08:32 (Reply to:Autel Support)

     I just KNOW you did not mean that "Quality was Job Won"  :} 

     Please Keep up the good fight.... Auto Diagnostics is gonna take some sharp turns in the upcoming years; and I hope Autel will have solutions. As long as service can be standalone, the better. Passtrhough MAY be the future or an inevitability, but the longer autonomous service is doable, the better or the consumer, the technician and even  the manufacturers' brand reputation.

     Meanwhile, does Autel do adaptation for VIN /ODO to set up a replacement PCM on a 2005 Mitsubishi Endeavor, in the US Market ?

     

  •   Level 2   
    (26) points
    Richard

    2015-10-23 09:04:22 (Reply to:Autel Support)

    i like autel


  •   Level 2   
    (26) points
    Richard

    2015-10-23 09:05:27 (Reply to:Autel Support)

      Ford always trys to cotrol everthing they su@k 
1
  Total2 Pages