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Ford issue 4 autel techsupport

4102 Views 11 Replies Latest reply: 2015-01-16 01:31:57


  •   Level 10   
    (7890) points
    ede65
    2015-01-09 08:12:52
     

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  •   Level 10   
    (7890) points
    ede65
    2015-01-09 08:37:58 (Reply to:ede65)
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  •   Level 10   
    (7890) points
    ede65
    2015-01-09 08:49:52 (Reply to:ede65)

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  •   Level 10   
    (7890) points
    ede65
    2015-01-09 22:37:33 (Reply to:ede65)

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  •   Level 10   
    (7890) points
    ede65
    2015-01-10 21:23:13 (Reply to:ede65)

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  •   Level 10   
    (7890) points
    ede65
    2015-01-10 21:25:45 (Reply to:ede65)

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  •   Level 10   
    (7890) points
    ede65
    2015-01-10 21:27:56 (Reply to:ede65)

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  •   Level 10   
    (10965) points
    Autel Support

    2015-01-12 02:24:48 (Reply to:ede65)

     Dear Ede, all the information is forwarded to Ford engineers. If they really missed these important functions, we will require them to add ASAP. Sorry for the delay due to time difference and since we do not work in the weekend.
    I just gathered all your message to them, please give them some time. Will go back to you tomorrow with their response. We thank you very much for your valuable feedback.

  •   Level 10   
    (10965) points
    Autel Support

    2015-01-12 02:58:09 (Reply to:ede65)

    Dear Ede, actually, Ford engineers already analysed Ford software over these days, below is their explanation:
    1. When accessing Ford latest version V4.12, we really don't see Programming/Customization menu in the function interface. In fact, Service and Programming/Customization is one kind of shortcut to diagnostic special functions. Programming functions are not reduced, you can still do this from Diagnosis--Control Unit--corresponding system--Special Functions.
    2.Since the current released module programming is not developed completely and has some car locate issue, we are now re-developing module programming related functions. The new released module programming will be able to locate cars more accurately and cover more cars, which will be presented in V5.00 that is going to release in about 1 week.
    3.New module programming will keep using Programming/Customization menu---after access, it will re-gain the required module information of the diagnostic car); meanwhile, the old method module programming will be kept---test path is Diagnosis--Control Unit--corresponding system--Special Function.
    4. V5.00 will add module programming of most pre 2007 models. Our engineers are adding this for the rest cars, and we will try to finish this within 2015.

  •   Level 10   
    (7890) points
    ede65
    2015-01-12 07:18:26 (Reply to:Autel Support)
    there is nothing of that kind in that given path, maybe it was intended to be there but i found none, only checked one vehicle this mornning though. but its great news that the new realease will have all the functions again and even greater news that it will get fully develope. only wished it would have happen sooner though, many people are going to be left without it. but thats another issue. thank you support I am looking forward to the new released and the new fixes.  THANK YOU.
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