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4 tech support chrysler software 6.0 please read

3911 Views 13 Replies Latest reply: 2015-07-01 16:32:02


  •   Level 10   
    (7890) points
    ede65
    2015-06-25 19:45:07
      Hello support. we are having the same issue again with file corrupted for up to 2003 option, most vehicles. I personally reported this issue 2 updates ago only to have it messed up again. we can't seem to get ahead here. I think you should have all this so call engineers replaced cuz they surely don't know what they're doing. every time they make an update something gets screwed up ,we are going backwards here  and loosing faith in this tool everyday , soon no one will buy update or tools at this rate.  2 years data logging and reporting issues for nothing, just to mess it up anyway again and again. please get your act together this is exhausting.

  •   Level 9   
    (5837) points
    Ashraf

    2015-06-26 16:39:04 (Reply to:ede65)

      Ede I do agree with you.........................Autel surely need to have new engineers team if they want this tool to stand in market against other tools...................Today I could not be able to reset a Service Light on a Range Rover 2009 which is  really a shame and that caused me not to be paid........................Customer was upset and said he only pay me when I sort this light out...................

  •   Level 10   
    (7890) points
    ede65
    2015-06-26 17:36:29 (Reply to:Ashraf)
       yes i saw your other post, when ever you run into this resets that don't work  check on the internet or you tube there is almost always another way to reset this lights manually. you have to take this calmly or it will drive you nuts, believe me I have been doing it for a while and gone crazy a few times. this sometimes is a one step forward and 3 backwards, autel better find a solution to this problem and quick before everybody looses faith in the tool, there are more issues now than ever before. i have said it a million times to stop updating new vehicles model year and fix what we have, but they don't pay attention and keep adding 2015,2016  that we wont see until 2 or 3 years from now, rather than fixing all the issues we have at hand on older vehicles. well take it easy buddy or you will have a heart attack.

  •   Level 5   
    (243) points
    jaime2014

    2015-06-26 19:36:13 (Reply to:ede65)

    I also agree with you ede.

  •   Level 1   
    (8) points
    pnerelus

    2015-06-28 21:25:13 (Reply to:ede65)

    I have the same problem also after I update my chrysler software I can't comunicated
    with 2003 dodge caravan I don't know what happen to the update

  •   Level 10   
    (10965) points
    Autel Support

    2015-06-29 03:15:36

    Hello all, the new version will be released tomorrow. Please download the new one to have a try.

  •   Level 5   
    (275) points
    jbrheaume

    2015-06-30 09:58:22 (Reply to:Autel Support)

     thanks support

  •   Level 10   
    (7890) points
    ede65
    2015-06-30 19:47:18 (Reply to:jaime2014)
     Jaime have you tried the latest Chrysler release, I have not been able to test it on pre 04 vehicles. thanks.

  •   Level 5   
    (243) points
    jaime2014

    2015-06-30 20:31:38 (Reply to:ede65)

    Today I work with a dodge dakota 99 and 02 chysler town & country and all work fine
    again .

  •   Level 5   
    (243) points
    jaime2014

    2015-06-30 20:34:50 (Reply to:Autel Support)

    Thanks support good job.
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