Did you send them data log files and and screen shots if you had any error massage.................? if not than try doing this if you still that vehicle with you........
1) Full Auto Scan play with all the options you have in that ECU............ any error massage get screen shot attache to your log file and send them...............If not today at least by end of year we will get that bug fixed.............But, by than our subscription will have expired and than we will pay again for more bugs...............