Hi,
Thanks for your reply.
Here is the email I sent to support@autel.us and USsupport@autel.com.
I now send it to support@autel.com.
Dear Customer Service,
I recently bought the MD802 maxidiag elite. I was going to register
it on your website.
When I tried with the S/N on the box same as the one in the tools
about section "MD8315001684" it said that the device has been
registered.
When I tried to log in, I ask my autel ID with this serial and it
says that my email is "
niu@extremepsi.com" and it is not.
My registered email is
g.demagny@gmail.com. It seems to me the the
serial and the associated password is already used by another user.
Please, give me the support to register my tool and use it as I
should.
Thanks,
Guillaume Constantin de Magny