I think if you made the mistake of going ahead and doing the System Optimization update and don't follow through with purchasing the new update subscription , I think you will never be able to get rid of that message and they likely will not help you because you were NOT supposed to do the System optimization if you were out of your update period and weren't planning to erase all the old versions and update all the car makes right afterwards. The Process will be in perpetual Limbo until then and wouldn't doubt if Support is laughing at those who fell for the Software Optimization BS.