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the Serial Number i have makes it go from us to chinese

1729 Views 5 Replies Latest reply: 2016-08-13 09:33:31


  •   Level 2   
    (17) points
    josh6
    2016-02-26 17:29:54
     the Serial Number i have makes it go from us to chinese please help

    Tags: DS708 , ds708_problems

    Reply

  •   Level 10   
    (10965) points
    Autel Support

    2016-02-29 07:20:07 (Reply to:josh6)

    Hi, can you please advise your problem in more details? Or you may write to support@autel.com with picture of the S/N for us to check. Thanks!
    Reply

  •   Level 2   
    (17) points
    josh6
    2016-08-07 02:47:15 (Reply to:Autel Support)
      Hi, Can you authorize my device to English australia tag as well?
    Please...
    ds708
    register password : 541140
    My serial number: DS002C001499
    (English australia)

    Thanks
    Reply

  •   Level 10   
    (10965) points
    Autel Support

    2016-08-11 09:24:05 (Reply to:josh6)

    Hi, the S/N DS002C001499 is a Chinese tool for Chinese mainland. It cannot be authorized to English version. Sorry! 
    Reply

  •   Level 2   
    (17) points
    josh6
    2016-08-11 09:53:44 (Reply to:Autel Support)
     hey so what wood I be able to do any Ideas
    Reply

  •   Level 10   
    (10965) points
    Autel Support

    2016-08-13 09:33:31 (Reply to:josh6)

    Hi, the tool is Chinese version so you may have buy the wrong product. Please check with your dealer. Thanks!
    Reply
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