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Communities > Diagnostics > Asian Cars > Connection Problem with Australian Holde...
Connection Problem with Australian Holden

2479 Views 1 Replies Latest reply: 2016-04-15 06:56:55


  •   Level 2   
    (15) points
    Wood300
    2016-04-04 11:10:01
     Hello, I have asked for help several times, but support is not replying. I am having connection problems with Australian Holden cars. I can get some data, but it is limited to what I can see.

    I have just purchased a MD802 with AU Holden and Ford systems. I have updated as directed to Holden version 1.01 and when I attempted to connect the scan tool to VX V6 commodore, it said failure to communicate with vehicle. I attempted to reconnect several times without luck.

    I managed to connect through the 2001 Statesman, but it said there were limited connection to ecu. I was able to get some live data, but it was very limited.  Should I attempt to reinstall the upgrade, or should I revert back to the previous version (version 1.0)? It is becoming quite frustrating for a brand new unit.

    S/N MD8316001101

    Thank You,
    Mathew

  •   Level 10   
    (10965) points
    Autel Support

    2016-04-15 06:56:55 (Reply to:Wood300)

     Hello, what's the year and VIN No. of your car?  Can you mail to support@autel.com?
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