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Jaguar

2041 Views 7 Replies Latest reply: 2016-05-16 13:28:59


  •   Level 2   
    (20) points
    19thStreetAuto
    2016-05-11 21:42:18
    Anyone else having problems decoding Jaguar?

  •   Level 10   
    (10965) points
    Autel Support

    2016-05-12 03:02:10 (Reply to:19thStreetAuto)

    Hi, can you please advise the detailed car model, year and VIN code for us to check? Or you may upload a data log of this problem for us to check. Thanks!

  •   Level 2   
    (20) points
    19thStreetAuto
    2016-05-12 14:04:32 (Reply to:Autel Support)
    2003 Stype 4.2 vin# SAJEA01U43HM55767
    2003 Stype 3.0 vin# SAJEA01T43FM73401
    Both of these cars are regular customers and I have scanned them numerous times
    until now.

  •   Level 2   
    (20) points
    19thStreetAuto
    2016-05-12 14:07:19 (Reply to:Autel Support)
    What it does is go straight to Auto detect vin, it reads vin then won't decode, only
    option left is to exit.

  •   Level 2   
    (20) points
    19thStreetAuto
    2016-05-13 13:30:24
    Well, did the beta update as advised in the email I got, now it doesn't go into jaguar at all. It immediately says authorization check failed error code 8. What now?

  •   Level 10   
    (10965) points
    Autel Support

    2016-05-16 08:53:23 (Reply to:19thStreetAuto)

    Hi, please uninstall Jaguar software then download it again to check the result. Thanks!

  •   Level 2   
    (20) points
    19thStreetAuto
    2016-05-16 13:28:57 (Reply to:Autel Support)
    Unistalled, reinstalled, still won't decode.

  •   Level 2   
    (20) points
    19thStreetAuto
    2016-05-16 13:28:59 (Reply to:Autel Support)
    Unistalled, reinstalled, still won't decode.
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