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using a 16GB UHS Sandisk display error and then run fine DS708

1939 Views 3 Replies Latest reply: 2016-05-23 06:42:14


  •   Level 2   
    (13) points
    juliocortez
    2016-05-20 18:47:47
     I bought a new 16GB UHS Sandisk SD and formated (FAT32).
    Then I ran PC Suite and successfully download the system file and then all the lastest version of the different car makes.

    The I issue comes when i put this new SD card into the AUTEL DS708, just after the loading bar finish ,then i get a pop up message in red saying that the card is damaged.. something like that , but after few seconds this message go away and I can see all the car makes without any problem.

    Why do I get this red message? it has something to do with the SD card?

    Regards!

  •   Level 2   
    (13) points
    juliocortez
    2016-05-20 19:16:38 (Reply to:juliocortez)
     it could be the SD card adapter that can make this message to appear?

    this is the card
    https://i.ytimg.com/vi/SPO1zj3Evnw/maxresdefault.jpg

  •   Level 7   
    (885) points
    fware

    2016-05-22 08:11:03 (Reply to:juliocortez)

    I had this also with a new card formated in the PC.

    After I have formated the SD card in a digital camera it all worked as expected.
    Seems that the the Windows CE of the DS708 has some issues when the card is formated in a windows 7/8/10 PC.


  •   Level 10   
    (10965) points
    Autel Support

    2016-05-23 06:42:14 (Reply to:juliocortez)

    Hi, for this red message, you may need a firmware update of this tool. I have sent you a mail about it. Please check and try as advised. If there is any problem please let me know soon. Thanks!
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