Hi, I have a scan tool Al619, serial number #MSA012003184, firmware version V1.17, Hardware version V1.00.
It worked great for years till the last software update that I did by ten days ago.
Once connected, after reflashing the sd card I can read on the screen " Processing data, please wait" , and then stays there forever. After fifteen minutes I disconnected and retry a few times with no results at all.
Luckily on last November 2014 I backed up the sd card files to my computer so then I grabbed a brand new sd card and copy there all the data, then I installed in the scan tool, connected to a car and that did the "miracle"!!. the tool is now working awesome (but with outdated software).
later, thinking that the original sd card should be defective, I got another brand new sd card, then I copy there the November sd card info, following that, I opened "Autel Update" and I updated this new card till was completely up to date. Then I put it in the scanner and once connected to a car the same disappointing results: "Processing data, please wait"....forever.
So, I cannot use the latest update, the scanner only works with the older one, and believe me that works fantastic !!. Should be a bug in the update software ??