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Communities > Diagnostics > Asian Cars > Having difficulty accessing 2012 Honda O...
Having difficulty accessing 2012 Honda Odyssey

2682 Views 3 Replies Latest reply: 2016-07-26 08:59:31


  •   Level 2   
    (22) points
    dellis
    2016-07-01 18:16:21
    I am having mixed results trying to access the modules on a 2012 Honda Odyssey with Maxidas DS708 and the Honda 7.20 app.  I am plugging into the ODB-II connector under the dash.

    Honda 7.20 >> USA >> Start New Session >> Control Unit

    I am able to access ACM, Immobi, ABS/TCS/USA, Body Electrical, and TPMS.

    I am unable to access Engine-PBM FI, AT, SRS, DBW (NSX) and Electric Powertrain.    What is happening is that the MaxiDAS shows a message such as "Establishing Vehicle Communications, Please Wait" followed by "Loading data...".  The MaxiDAS then appears to lock up with the car icon on the lower right showing a faint glow.  I can wait 2 minutes or 5 minutes ... the display just keeps showing "Loading data..." and the car icon is faintly lit.

    Can someone tell me what is going on?  Am I not plugged into the correct connector for a Honda, or is there something wrong with the software?   (I am not experiencing this on other vehicles).

  •   Level 9   
    (3413) points
    Support02

    2016-07-05 12:12:34 (Reply to:dellis)

    May we know what's your product model? Is it DS708? For this communication issue, could you please collect a datalog and upload for our checking?

    Once uploaded, please send your DS708 serial No. to support@autel.com so we can check it immediately.

  •   Level 2   
    (22) points
    dellis
    2016-07-05 14:05:52 (Reply to:Support02)
     Yes, it is a DS708 ... I will get the datalog to you shortly.

  •   Level 9   
    (3413) points
    Support02

    2016-07-26 08:59:31 (Reply to:dellis)

    Sorry to reply you late. We don't know your serial No. so I can't find your datalog in our system. For this kind of issue, please send your details to support@autel.com so you can get prompt reply.
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