I just received my 708 and am unable to get live engine data or crank re-align to work on my 2003 chev 6L, It connects for about 2 seconds the drops out and gives tool not connecting to controller error. I called the support number and the guy told me that Autel is not fixing software problems on the 708, I thought that it was to be supported until 2020?? Maybe I should return it . I just figured out how to upload a data log file. Is there any point in sending in the file? will Autel look into it?