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Communities > Diagnostics > Europe Cars > Cannot open Generic OBD2 program on my n...
Cannot open Generic OBD2 program on my new MX808.

1860 Views 1 Replies Latest reply: 2017-06-17 11:51:47


  •   Level 1   
    (5) points

    2017-06-17 03:55:07
     Was told to do a factory reset, erase sd and update each car maker one at a time (instead of "update all") but still won't open the Generic program. Tried opening the generic program on 4 separate vehicles with same failed results.
    Message says dlopen failed. All enhanced programs work. Tried doing a reset and then updating/downloading only the Generic Program but still no joy.

  •   Level 7   
    (885) points
    fware

    2017-06-17 11:51:47 (Reply to:)

    Contact support with the SNR of the device.
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