If it's not on the menu of that cheaper scanner and if car has timed PATS you may need to obtain and use a battery maintainer and a Maxi Sys and wait 10 minutes for security access. If it has newer coded PATS and requires the PIN retrieval, you may have to use an IM508 or IM608.
if you have a wiring or component issue with the PATs system on the vehicle, it may need to be diagnosed and fixed before any key programmer works.