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RECENTLY UPDATED OPERATING SOFTWARE AND NOW CANNOT CONNECT TO THE INTERNET

1180 Views 4 Replies Latest reply: 2020-07-08 13:39:49


  •   Level 1   
    (8) points
    darrenkao91
    2020-02-20 22:20:22
     JUST UPDATED OPERATING SYSTEM SOFTWARE AND NOW CANNOT CONNECT TO WIFI. 

    Tags: maxisys

    Reply

  •   Level 10   
    (7578) points
    witsend

    2020-02-21 14:54:39 (Reply to:darrenkao91)

     Did you restart your tool since updating the system ?
    Reply

  •   Level 1   
    (8) points
    darrenkao91
    2020-02-22 01:58:55 (Reply to:witsend)
       yes multiple times, when i try to connect it say obtaining ip address, authenticating, then save secured with wpa2. and then starts over again in a loop. till eventually it says avoided poor connection.  even though the scan tool say signal strength is excellent. and i have my phone and computer connected to the same wifi a couple feet from each other in my work station. i didnt  have any problems till the update. 
    Reply

  •   Level 1   
    (3) points
    drmans

    2020-06-01 14:28:44 (Reply to:darrenkao91)

     We are having the same trouble on multiple scan tools. I can connect to my phone as a hotspot, but can't connect to any of my business wifi networks. Gives the same error you're getting. 
    Reply

  •   Level 1   
    (3) points
    KCTalker

    2020-07-08 13:39:49 (Reply to:drmans)

     Any solution to this? We are having the same issue across all 4 scanners
    Reply
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