Thanks Kevin , but unfortunately the customer was waiting too long , it was later in the day and USA support on East coast was already closed. I think I just need to get more experience with key programming. I think maybe I should have backed up the Eprom info ,and may have initially selected that it had KESSY when it only has regular keyless entry fob key and that screwed the pooch. It had a bunch of options to choose like. Smart mode, Automatic mode, Manual mode, Expert mode, but no Dumb F@ck Mode for me with a simple add switch blade key and fob:-(
Also if a non included IM 508 accessory is required to achieve the listed menu selection, on the menu of tool or when checking function viewer , there should be a small symbol with footnote next to function saying requires an XP400 programmer, G box , or smartkey emulator is needed .