Recently while adding a key to a 2012 bmw 750li cas 4 woth my im508 I encountered a continuous error. “Any error occurred during the query, please try again. Error:17” good internet no vehicle communication issues and all software and firmware up to date. Anyone else encountered this and figured it out? 

For anyone wondering about this the error was an internal

 Yes it is now fixed, same day for me too the 25th the Thursday. Had to leave the site and comeback again....wasn’t impressed.

 Yea the tech support thru the tools is a waste of time. I had a ticket open since December on a vw and still no response. The only way I got a reply was by messaging a support email I had from like 2 years ago. Very sad...