017 ford explorer xlt 2.3l gas
When I go into diagnostic everything works fine. It reads the vin and deconstructs it.
However when I go into the service app nothing works. It reads the vin automatically, I select 2017 MY and then it always gives a, "error deconstructing vin," message. It is doing this in all service apps. I have all the latest downloads and have everything else closed out in the machine. I rebooted and nothing works in service for 2017 ford explorer XLT.