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Communities > Diagnostics > Europe Cars > km100 wont update
km100 wont update

116 Views 2 Replies Latest reply: 2025-08-31 15:06:16


  •   Level 1   
    (5) points
    Russell Dehart
    2025-08-28 15:22:00
     new km100 will not update... all registered, connected to wifi. VCI firmware is updated. all it says is "Language to be set, and applied to system" and stalls for hours. brand new unit.

  •   Level 10   
    (7113) points

    2025-08-31 15:04:49 (Reply to:Russell Dehart)

    Hi, check the network connection, try connecting to a different Wi-Fi or phone hotspot
    and ensure the device date and time are correct. If no success cal1-855-288-3587 for
    assistance from autel.

  •   Level 10   
    (7113) points

    2025-08-31 15:06:16 (Reply to:Russell Dehart)

    Hi, check the network connection, try connecting to a different Wi-Fi or phone hotspot
    and ensure the device date and time are correct. If no success call 1-855-288-3587 for
    assistance from autel.
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