Autel Support Communities
Autel Support Communities
Welcome, Guest     Sign in
Communities > Diagnostics > USA Cars > 2020 Dodge Durango code erase not workin...
2020 Dodge Durango code erase not working

448 Views 5 Replies Latest reply: 2026-02-09 14:55:45


  •   Level 1   
    (5) points

    2026-01-03 15:51:36
    Why can I not erase codes on my 2020 Dodge Durango after fresh battery install? Replaced both batteries

  •   Level 10   
    (9060) points

    2026-01-03 16:33:53 (Reply to:)

    Hi, this could be because your car is eguipped with sgw(secured gateway) .you need to
    use the12+8 cable and or FCA prescription and device that can work with that.

  •   Level 1   
    (3) points
    Justin Reimers

    2026-01-09 21:07:54 (Reply to:)

    How do I get the FCA prescription?

  •   Level 10   
    (9060) points

    2026-01-10 13:43:44 (Reply to:Justin Reimers)

    Hi, you can by this at your autel dealer or from internet.

  •   Level 2   
    (14) points
    Jeffrey Fishlock

    2026-02-09 03:13:01 (Reply to:)

     Hi There,
    just read your reply to a post and you say for FCA SGW you need a 12+8 cable and or FCA prescription.
    I have the 12+8 Cable would I need the subscription for my 2018 Ram 2500? 

    Regs
    Jeff

  •   Level 10   
    (9060) points

    2026-02-09 14:55:45 (Reply to:Jeffrey Fishlock)

    Hi, try it find the sgw module in your car and connect the12+8 cable to bypass the
    module ,maybe it could just work for 2018 model.
1
  Total1 Pages