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my autel asked for real name authentication, I did what it asked now it is saying in progress and has been for 3 days

163 Views 1 Replies Latest reply: 2026-04-01 15:14:34


  •   Level 1   
    (5) points
    Andrew Mcdonnell
    2026-04-01 14:10:38
     I have emailed for help but Im getting no response the IM806 asket for real name authentication to add a key for a Ford did what it asked told me it could take a couple of days, still waiting after 3 working days
    Reply

  •   Level 10   
    (9054) points

    2026-04-01 15:14:34 (Reply to:Andrew Mcdonnell)

    Hi, ford and Toyota has been removed from autel devices due to legal problems with
    the cars factory, you must visit a dealer.
    Reply
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