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for support maxiflash-pro VCI latest update?

2819 Views 7 Replies Latest reply: 2015-10-05 22:49:27


  •   Level 10   
    (7890) points
    ede65
    2015-07-23 08:27:13
       support every since the released of the VCI latest flash software, there are few communication issues, off line as well as on line. a few of them has been brought to my attention lately. could you have your engineers take a look at whats going on, and can they release a VCI flash update even to those Expired. thanks.

  •   Level 6   
    (482) points
    Awais

    2015-07-23 14:57:34

     Hi ede65,

    First of all it's nice to see your post. I think that I read your post to Erik about leaving forum in my dream.

    My subscription is expired and I am using VCI firmware ver 3.12.1. After firmware update I tested few vehicles but it seems ok. But yesterday I tested one Nissan Pickup 2009 and the communication was slow. I don't know that it was from the vehicle side or from Autel side.

    My device software version is 1.28. You received complains with which combination? Thanks.

  •   Level 10   
    (7890) points
    ede65
    2015-07-23 15:35:32 (Reply to:Awais)
     yes, you were not dreaming, i am leaving but not just yet. in a few days lol. I did not see it with my own eyes but this is what they(a few members) said. after they took the latest vci update they have noticed a communication issue on and off, whether on line or off line. this could very well be a bad vci, maxiflash-pro in this case, but this happens while trying to flash on line or using third party software, not with the masiSys unit it self. could be coincidence but not debating it, just want to know if they can take a look at it and or maybe they can release an update to try to fix this bad vci. thanks buddy.

  •   Level 6   
    (482) points
    Awais

    2015-07-23 17:19:08

     To All Fellow Members,

    Those who are using MaxiFlash Pro and till now did not update firmware version 3.12.1, please contact me immediately. Do not update your MaxiFlash Pro firmware till any clarification about this issue.

    Email: owaisnajam@yahoo.com
    Whatsapp: +966502847991

    Its urgent. Thanks.

  •   Level 3   
    (50) points
    hollingsworthsteve

    2015-07-31 09:43:00 (Reply to:ede65)

    Yes made the mistake of updating the vci all was good for a week then started having
    commucation prob. Connecting or talking to any modual on any brand of car now will
    not connect to any car or modual it tells me to check if ing is on which it is. I have tried
    a diffrent cable from another maxipro unit tried to pair vci no luck on pairing still think
    it is the vci update that turned my 908 pro into expensive papper wait. Note the other
    vci has not been updated. Any help before I give this to my grandkids so they can play
    their games on it

  •   Level 3   
    (63) points
    Mehboob

    2015-07-31 17:51:49 (Reply to:Awais)

    Hello awais,
    I face the same issue after update the 908 as well how to fix it?
    Email, mehboob_sindhu@hotmail.com

  •   Level 10   
    (10965) points
    Autel Support

    2015-08-11 21:56:19 (Reply to:ede65)

     Thanks for the feedback, new version has fixed communication bugs, please try V3.13.0

  •   Level 1   
    (3) points
    stefan

    2015-10-05 22:49:27 (Reply to:Awais)

     hi my name is  Stefan  what is your country cod on   whatsapp.
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