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Communities > MaxiService > VAG505 > Cannot update VAG505
Cannot update VAG505

3252 Views 2 Replies Latest reply: 2014-08-21 03:26:20


  •   Level 1   
    (5) points
    alpenfuzzi
    2014-07-09 09:04:57
     Tried it with 2 PCs ( XP ) and 1 PC Win 7 64 bit - says cannot connect to server - check your internet connection .
    Connection is okay.
    What is your recommendation ? Tried it with same password when logging in into the Autel homepage.

  •   Level 10   
    (10965) points
    Autel Support

    2014-08-21 03:23:29 (Reply to:alpenfuzzi)

    Hello.
    Which PC suit software version are you using on the computer?
    Are you running some anti-virus software on the computer? 

  •   Level 10   
    (10965) points
    Autel Support

    2014-08-21 03:26:20 (Reply to:alpenfuzzi)

    It is also related with the network environment. You can also check your network settings and see if you are blocked from accessing our server. Or you can try to do the updates in another place. 
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