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Fix for updating problems of TS401 with Windows 8.1

4477 Views 4 Replies Latest reply: 2015-02-08 03:25:21


  •   Level 3   
    (83) points
    PatL
    2014-11-09 19:07:54
     

    The solution is to search the internet for "stm32 virtual com port driver windows 8", the 1st link took me to the website for the STMicroelectronis web site and in fact directly to the driver I needed.  I installed the 64 bit version on my windows 8.1 laptop, opened maxilink2 utility, navigated to the TS401 device and viola....the banner in the top right turned green as it should when it recognizes the TS401 device.  The update went smoothly to v2.42

    Hope this helps others and maybe Autel so they can understand their product better

    Reply

  •   Level 6   
    (437) points
    Wild Bill

    2014-12-21 15:47:58 (Reply to:PatL)

    You can also before you install the maxilink software disable the signature drive in
    your start up setting and it will install with no issues.
    Reply

  •   Level 3   
    (83) points
    PatL
    2014-12-29 21:16:22 (Reply to:Wild Bill)
     Wild Bill,

    What is the signature drive?  I am not familiar with that term.

    Thanks,
    Pat
    Reply

  •   Level 1   
    (3) points
    Guido

    2015-01-25 16:21:16 (Reply to:PatL)

     http://community.spiceworks.com/how_to/show/68543-disable-driver-signature-enforcement-in-windows-8-1

    Driver Signature Enforcement. Actually not a good thing to override. The driver supplied should be signed. 
    Reply

  •   Level 10   
    (10965) points
    Autel Support

    2015-02-08 03:25:21 (Reply to:PatL)

     Thank you for sharing!
    Reply
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