yah I re start tool but not fix same poblam I can send mail ok with screen short ds 708 serial number is DS029Q011352
system programe version V6.33
firmware version V10.22
Hardwere version V3.60v
my update expire 2015 12 25 when I select vehicle brand logo I got a msg "application diag.exe has performed and illegal operation and will be shut down.if the problem persists,contact the program vender. there fore I I cant scaning vehicle please fix it...I send below screen short