Autel Support Communities
Autel Support Communities
Welcome, Guest     Sign in
MS409 Update Hassles

2202 Views 1 Replies Latest reply: 2013-09-06 01:54:40


  •   Level 1   
    (0) points
    frasere
    2013-09-05 18:39:52
    Why are the updates distributed in .rar format? In order to get a 46KB DAG file, I had to download a 445 KB RAR, and then a 14.7 MB program to open the RAR file, and then unsubscribe from the supplier of the program used to open the RAR file. Also, why can't the AUT file in the RAR file be named in a manner that indicates whether it needs to be uploaded to the scan tool, instead of wasting my time uploading an apparently unchanged file? The update instructions in the file "updata (sic) instructions for MS409.pdf" are a bad joke. This is my 3rd Autel product, and deserves to be my last.

  •   Level 10   
    (10965) points
    Autel Support

    2013-09-06 01:54:40

    Sorry for the inconvenience about the RAR compressed file. We choose this compression format due to its efficiency to make the file smaller. As for the file names, I would suggest our engineers to add a version on the names.
1
  Total1 Pages