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How to be able to update anything?

5133 Views 12 Replies Latest reply: 2016-04-28 07:52:10


  •   Level 1   
    (0) points
    tranceaddiction
    2012-12-11 21:26:10
    Where can I find the updates for a MaxiDiag MD801?? Is there any support for this machine?

  •   Level 10   
    (10965) points
    Autel Support

    2012-12-12 01:04:32

    MD801 is an old model. Please contact your distributor for update files.

  •   Level 1   
    (0) points
    CodeB

    2013-01-28 22:53:27

    Support: You say to contact your distributor for update files for the MD801 because it is an old model. Can we have a list of updates that have been done for the MD801 prior to the introduction of the MD802, so that we can get up to date. The manual says it is updateable over the internet!!! All we are asking for is a location and some files for something which I myself only purchased 6 months ago, and have had no updates at all in that time. How about a gesture of goodwill and a one-off farewell update for all owners of this fine piece of equipment. Then maybe we will continue to be customers of Autel in the future.!!! And a support area with previous updates, manuals, etc., if there were any, would not go amiss as the files would take up very little room.

  •   Level 10   
    (10965) points
    Autel Support

    2013-02-16 21:13:24

    Hi, sir, as you can see, this website is re-designed recently, so our focus is on our new products. We will put the old models related information in a seperate area in the future in order to give some supports for those customers.

  •   Level 1   
    (0) points
    moparman63

    2013-03-06 20:24:14

    Reply to 4 floor: how soon can we expect updates for MD801 I just got mine this week and the place where I purchased still had several units left which I was gonna recommend to some coworkers but not if they can't be updated

  •   Level 10   
    (10965) points
    Autel Support

    2013-03-12 04:19:55

    to Floor 5: I will recommend your coworker purchase the new model : MD802, with a similar price but better performance. As for the MD801 updates, we are still checking with our engineers.

  •   Level 2   
    (15) points
    user

    2014-04-11 07:16:07 (Reply to:Autel Support)

     Are you still checking?

  •   Level 1   
    (3) points
    KochkinMax

    2014-07-21 11:03:57 (Reply to:Autel Support)

    You do not want to support your product md801? 

  •   Level 1   
    (8) points
    camshaft700

    2014-08-04 13:03:25

     any update to this
    Because my (distributor)
    Says to come here for update files, then you guys say "distributor for update files "

    But all the distributors openly say that the md801 has softwareupdate via internet 

    So WERE DO I GET IT

  •   Level 1   
    (6) points
    sublime2323

    2014-10-08 19:39:18

     I don't see a link to download any version of the md801 file. Where can we find it?
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