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Communities > Diagnostic & Analysis System > MaxiSys > Unfortunately maxisys stopped working
Unfortunately maxisys stopped working

16080 Views 63 Replies Latest reply: 2015-10-13 22:09:42


  •   Level 3   
    (80) points
    Mobile Auto Diagnostics

    2015-10-13 15:02:58

      OK , I worked out the problem . There is a conflict in the software or the old and new versions causing it to stop working. Here is how I fixed mine: 
    1. back up your MAXISYS to another storage device ( lap top or pc )
    2. Carry out factory restore of the Android tablet (MAXISYS) ( it will wipe any stored info)
    3. Update Android operating system if available
    4. Set up wireless and ethernet connections on MAXISYS
    5. Connect to Autel server and download latest operating system and manufacturers diagnostic updates (latest versions)
    6. Exit out of Autel and carry out reboot of MAXISYS
    7. Power up and check for operation .
    Reply

  •   Level 6   
    (489) points
    tech54
    2015-10-13 21:08:02 (Reply to:Support02)
                      Hey with that log app does it include some more of those Chinese momentary splash screens down at the bottom that disappear or maybe you could get them to stay and I could copy and paste into google translate to get a clue what that's all about. Don't get riled up just having fun with you.
    Reply

  •   Level 3   
    (99) points
    saulvg

    2015-10-13 22:06:37 (Reply to:Mobile Auto Diagnostics)

     Thanks Mobile for posting helpful, useful information and not just complaining like some people on this forum love to do. Glad you got your problem straightened out. 
    Reply

  •   Level 3   
    (99) points
    saulvg

    2015-10-13 22:09:42 (Reply to:Support02)

     Good job support. Excellent response. 
    Reply
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