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restore software

10079 Views 31 Replies Latest reply: 2017-11-14 11:01:20


  •   Level 8   
    (2559) points
    busaman
    2015-12-22 17:26:08 (Reply to:busaman)
     support are you reading this we are waiting for a reply.....

  •   Level 6   
    (489) points
    tech54

    2015-12-22 23:38:50 (Reply to:busaman)

                        Pretty sure I made a folder first but before I do it again get a POS laptop that I don't care about. Got a better one than that thou yesterday was scanning a 2011 Chevy Express 3500 van and during the read Vin three times in a row screen went dark transparent with red border then kicked back out to the home screen so no capability to data-log. Started to think maybe Witsend is right and GM was screwing with Autel but since had used on other GM vehicles tried a fourth time and it worked outstanding 25% success rate with communicating on a GM vehicle what more could you ask for?????

  •   Level 9   
    (3413) points
    Support02

    2015-12-23 08:05:53

    Thanks. We have forwarded this requirement to our R&D team. We need time to evaluate it so we can't give you definite answer at present. 

  •   Level 8   
    (2559) points
    busaman
    2015-12-23 08:24:39 (Reply to:Support02)
     to support who was your reply to??...

  •   Level 6   
    (489) points
    tech54

    2015-12-24 00:31:01 (Reply to:busaman)

                              Yeah,they seem to be distracted easily or intentionally.

  •   Level 6   
    (489) points
    tech54

    2015-12-24 00:32:02 (Reply to:Support02)

                      Explain what your evaluating please.

  •   Level 8   
    (2559) points
    busaman
    2015-12-24 09:03:36 (Reply to:tech54)
      see once you give them a tricky or sensitive question they try to kick it in the long grass BUT i want an answer and wont be forgetting the question...

  •   Level 6   
    (489) points
    tech54

    2015-12-25 00:10:39 (Reply to:busaman)

                     Yeah we'll need to get the machete out real soon Merry Christmas all.

  •   Level 8   
    (2559) points
    busaman
    2015-12-25 10:24:17 (Reply to:tech54)
     lol merry xmas to all

  •   Level 10   
    (7578) points
    witsend

    2015-12-25 16:47:53 (Reply to:busaman)

     Was it copy and paste  entire tablet  to a SD card  then copy and paste to a folder on the pc, or was it all done through a USB cable? Can the process be done on a Windows 10 pc ?
     Both my Laptop and desktop were upgraded to Windows 10, so like an  Autel system update  I'm thinking I might  have burned myself and   lost some of Windows 7 functionality   just  to gain a Slicker Presentation to track your browsing habits  to feed folk  slick advertising  tailored to your interests. Made  FireFox  my default browser , No Whortana or MS Edge for me.
    Merry Christmas to all
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