Autel Support Communities
Autel Support Communities
Welcome, Guest     Sign in
Communities > Diagnostic & Analysis System > MaxiSys > i tried connecting to a 2014 npr, cant g...
i tried connecting to a 2014 npr, cant get live data?

3628 Views 17 Replies Latest reply: 2016-01-18 09:17:17


  •   Level 4   
    (111) points
    brad

    2016-01-15 00:53:00 (Reply to:ArmyChief)

     If he works on a lot of Isuzu NPR's , I suggest he purchases a Tech2. Maxisys is useless on Isuzu.

  •   Level 9   
    (3413) points
    Support02

    2016-01-15 05:53:46 (Reply to:le houx)

    If there is network connection error, it is suggested you reboot your device or close Maxisys App from background to have a try.

    Close Maxisys App:
    Keep pressing Maxisys, move it to App Info in top, then Clear Data, Clear Cache, then Force Stop it. Restart Maxisys to try.

  •   Level 9   
    (3413) points
    Support02

    2016-01-15 05:55:59 (Reply to:ArmyChief)

    May we know what's your problem on Isuzu? I don't find any datalog about Isuzu under your Maxisys SN.

  •   Level 2   
    (23) points
    JTesta
    2016-01-16 14:52:01 (Reply to:brad)
    Tech2 is useless after approx 2009, but thanks.

  •   Level 2   
    (23) points
    JTesta
    2016-01-16 14:53:45 (Reply to:Support02)
    I can read and clear codes, but cannot access live data or functional tests.
    Engineeringsaid there is a fix in next update in June 2016!! Unacceptable!!

  •   Level 10   
    (7578) points
    witsend

    2016-01-18 04:07:44 (Reply to:ArmyChief)

      NPR  (No point replying?) It's a commercial vehicle Isuzu truck . I'm not sure where an automotive scanner draws the line between automobile and light truck coverage and  commercial vehicle and heavy duty truck coverage.
    http://www.isuzucv.com/en/index

  •   Level 9   
    (3413) points
    Support02

    2016-01-18 07:58:24 (Reply to:JTesta)

    It is because this vehicle is special, and our product can't support its protocol.

  •   Level 9   
    (3413) points
    Support02

    2016-01-18 09:17:17 (Reply to:witsend)

       We will support Isuzu commercial vehicle on middle of 2016, as our current schedule.
2
  Total2 Pages