maxisys mini not charging
3215 Views 4 Replies Latest reply: 2016-05-20 07:30:50
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Level 4
(113) points
Just received new Maxisys mini. Battery was low on charge. Performed first 2 updates for basic operating systems with a/c battery charger connected. Continued with Vehicle Application updates-one at a time. With a/c charger still plugged in battery charge level icon showed NOT charging, battery level continued to drop. Tried the cigarette power cord in a vehicle, still not charging. -
Level 9
(3413) points
As for this case, I think it is the hardware issue. If you are in US, may I suggest ou contact ussupport@autel.com. -
Level 9
(5837) points
Contact your supplier as soon as possible............. -
Level 4
(113) points
Yes, thank you. Got an RGA number this morning already sent in. Covered under warranty. -
Level 2
(32) points
I also have issues with my maxisys mini, it takes up to 24 hours for a complete charge with the unit turned off. When the unit is on and plugged in to the charger it mentain the current charge level without showing any progress.
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