You can't receive any help from support off this user forum any longer. I suggest e-mailing support or calling the number and creating a case #, but good luck with that. I emailed Autel with simple questions and got an automated response Jan 21st that a ticket was created but no ticket number assigned or replies to my question (below) seen since.
No one has
replied to my inquiry at that site whether or not if a DS708 update
purchased from them would be honored any longer by Autel, since the
option to purchase a DS708 update direct from Autel has already been
removed from your website 1/12/17 ( and we were once told back in 2015
that software would be supported until 2020.) If the update purchase
would be honored , are the update levels going to remain static where
they are at right now ?Thank you, Sincerely , James
| Autel MaxiSys MS908 Pro/ Elite / MS908/ MS906/ MS905 mini / Autel MaxiDas DS708 Update Service / license, Autel MaxiD... Autel MaxiSys Series and MaxiDas DS708 unit price only include 1 year free update. Users need to buy update lic... |
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Now the closest thing I got to a reply to my specific questions was this vague cookie cutter reply below , and I do not have a local Autel dealer that sells updates for a DS708 for $419, just trying to find out if I did purchase a DS708 update from autelscanner.com, If autelscanner.com is still a legit Autel distributor or not and whether or not Autel will honor a $419 DS708 update purchased from them? Next question was other than what the car make software levels are presently at right now, are any car make software going to be upgraded between now and Dec 2017?
http://pro.auteltech.com/autelsupport/FAQ/23200.jhtml?logoTypeId=1122&typeName=FAQ
Hi, if the software on your tool are for 2014, you
could pay update fee to your dealer to download new software for 2015
and 2016.