ZERO support from this company
2438 Views 1 Replies Latest reply: 2017-08-06 15:28:49
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Level 2
(11) points
I have a repair shop in new jersey. Purchased the maxiDAS DS808. failed to register the VIN. emailed support both US and CHINA office a week ago. NO replies.after repeatedly trying to register somehow it went through. but every VIN i am trying is coming back as vin decoding failed.after a week and yet no replies from the support of this company.I'm beginning to think this company is a hoax where they're just selling products without any support or proper software updates whatsoever.the android version they have installed on this DS808 is atleast 5 years old. all the phones with android have a way newer version of android.such a shame to waste $1000 on a piece of junk. -
Level 10
(7578) points
If car is older than 10 year model Auto VIN decoding really may not work, you then should to select the car manufacturer, and if still not recognized, then it requires you to manually enter the VIN #s. Stop being lazy. Just be glad you don't have to plug in Chinese Personality keys and use plastic chop sticks to get em out.
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