After Signing in to the account, it seems Autel or the Chinese Censors that be is intentionally making this Forum very, very slow to navigate around, create any new post , or reply to others questions after signing in to discourage participation in it. Basically support has been absent from participating on this forum in any real capacity for over a year and I seem to think they want to make it difficult in hopes it will go away , because most of the posts are from people having problems with the tools hardware or software asking for help to see if they can get advice to fix something without having to go through some long process to get support or answers.