Hi, I am using MaxiSys Maxi PC Suit V1.11 on a Windows 10 pc. I have an AutoLink AL329. I am trying to update the software. But no matter what I do, the software won't recognize the device. I have started it with the device already in Upgrade Mode as it states when the program starts. I have changed out connectors. I have started MaxiSys and then connected the AL329. But no matter what I do it will not recognize the device so I can't update it. Can anyone please offer some assistance?