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DS708, less than a week old, wifi problem

8739 Views 17 Replies Latest reply: 2017-07-29 16:09:24


  •   Level 1   
    (3) points
    andresmineitor

    2014-10-25 15:38:20

     good afternoon ... with all due respect they deserve ... it happens exactly the same problem with the ds708 rideon the same as "THE WIFI IS NOT MATCHED WITH MAC DS708. THE DIAGNOSTICS IS NOT AVAILABLE" a help and I've been unable to work days with the scanner .... thank you my serial number is this DS019Q003302 

    and my email is andresmineitor30@gmail.com 

    forgive me for my bad English.

  •   Level 10   
    (10965) points
    Autel Support

    2014-10-28 22:20:58 (Reply to:jmechanic)

     its better you try the original SD card, then you try the other, please try that then make us know what happen

  •   Level 2   
    (35) points
    tuliomacea

    2015-09-19 11:34:36 (Reply to:Autel Support)

     hola compañeros tengo el mismo problema con mi maxidas ds708 les agradezco me ayuden mi correo es tmgdistribuciones@hotmail.com la serie de mi escaner es # DS029Q012199

    LES AGRADEZCO SU AYUDA
    ATTE
    TULIO MACEA

  •   Level 1   
    (9) points
    Arti300zx

    2015-09-24 16:01:40

     Im having the same problem. I updated but it didnt work. Where can i go from here? 
    S/N: DS011Q001265

  •   Level 10   
    (10965) points
    Autel Support

    2015-09-29 01:09:13 (Reply to:Arti300zx)

     Hi, can you enter wifi module? If yes, please write to support@autel.com with a screen shot of the wifi status for us to check. Thanks!

  •   Level 2   
    (16) points
    reyalve

    2017-02-11 02:11:19 (Reply to:Autel Support)

      Can you help me please i recently bought an used scanner ds 708 and look at this  ``"the wifi mac is not matched with DS708. The diagnostics is not available!". What do I do to fix this problem?  please i need your help   S/N: DS011Q001780  ,Register password:773488, i`m a beginner using this owesome tool sincerely Reynsoca from St petersburg Fl 33714

  •   Level 1   
    (6) points
    peppy

    2017-07-29 16:06:29

     I updated my ds708 and having the same problem. I've already tired with new sd card...it didn't help. I'm currently talking with support but not able come up with solutions thus far. I wonder if anyone knows this code? WhenI turn on the scanner, I get this pop up: 00-0A-EB-FD-7A-00...20-02-AF-02-FC-E1 and the only optionI can choose is ok. After doing that, I get homepage as you will... Then the wifi Mac is not matched with DS708.  The diagnostic is not available. What can I do to solve this problem. Help!

  •   Level 1   
    (6) points
    peppy

    2017-07-29 16:09:24

      I updated my ds708 and having the same problem. I've already tired with new sd card...it didn't help. I'm currently talking with support but not able come up with solutions thus far. I wonder if anyone knows this code? WhenI turn on the scanner, I get this pop up: 00-0A-EB-FD-7A-00...20-02-AF-02-FC-E1 and the only optionI can choose is ok. After doing that, I get homepage as you will... Then the wifi Mac is not matched with DS708.  The diagnostic is not available. What can I do to solve this problem. Help!
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