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Confirm that the device is connected to the internet

245 Views 0 Replies Create Time: 2024-01-21 11:52:08

  •   Level 1   
    (5) points

    2024-01-21 11:52:08
    Hi all,
    I have this problem with my autel when connecting to newer vehicles it comes up with a message
    "To ensure the normal progress of diagnosis, please confirm that the device is connected to the internet"
    Once confirming that device is connected to WiFi i get another message
    "Network error. Ensure that the network is properly connected. Press yes to retry the network connection, otherwise press no to perform offline diagnosis"

    Does anyone know the fix to this. My subscription did end April 2023. I did want to wait a year before renewing as I dont use the device that much. But could this be related to my subscription ending?

    Regards Adam
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