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Problem connecting my Maxiscan MS509 to the PC

14154 Views 14 Replies Latest reply: 2015-01-22 00:57:35


  •   Level 1   
    (0) points
    George
    2013-07-20 06:00:40
    Hello, I bought a Maxiscan MS509 and now i want to update my Maxiscn but i can't connect the Maxiscan to my PC. Windows xp does not recognice the Maxiscan, Step i did : installing the the cdrom and then i connect the maxiscan but it'doesn't connect. Please help. Greetings, George

  •   Level 10   
    (10965) points
    Autel Support

    2013-07-22 04:56:37

    Hi, would you pls provide your serial number? you can find it in "setup/about" screen.

  •   Level 1   
    (0) points
    George
    2013-07-22 11:06:57
    Reply to 2 floor: serial number is ms505245 burn date : 09/11/08 s/w ver: V2.03 h/w ver : V1.50 lib ver: V2.60

  •   Level 10   
    (10965) points
    Autel Support

    2013-07-24 03:39:58

    I am sorry, but your tool is a counterfeit.

  •   Level 1   
    (0) points
    George
    2013-07-24 04:24:35
    O no, i bought it by http://www.myobd2.de/ for € 39,50 but they have cheap me with this product. Thats why i experiance problems to connect to my PC Are there more cases of counterfeit.

  •   Level 1   
    (0) points
    jroman

    2013-07-24 10:58:31

    Hi George Look back in forum to posting date 6/24 for this posting MS509 scanner to usb cable pinout Latest reply: 2013-06-24 05:10:27 It will explain what you have and it is counterfeit

  •   Level 1   
    (0) points
    George
    2013-07-25 01:43:30
    Hi Jroman, I have read the post and is its clear for me, I will change the pins and try it. I will let you know if i have done it. Thanks voor your reply.

  •   Level 1   
    (0) points
    jroman

    2013-07-25 06:33:36

    George You may have not read the last replys in the thread where I state that the USB components are not on the ms509 pcb.

  •   Level 1   
    (0) points
    George
    2013-07-25 07:34:51
    Jroman: if i searchs in the tech forum i only see this : 1.MS509 scanner to usb cable pinout Posted on: 2013-05-03 20:21:51, by user: jroman -- Hello everyone, Does anyone have the pinout for the scanner to usb cable for a MS509 scanner. My MS509 scanner works using the scanner to OBD2 cable but I cannot get it to connect to my computer. When I plug the scanner into the computer the screen lights up with the title page but the software package to download OBD2 data does not see it connected and my computer makes no attempt to load new hardware found. I have OHM'ed out my usb cable and it connects as followed SCANNER USB pin 13 > pin 4 GRD pin 12 > pin3 pin 11 > pin2 pin 10 > pin1 +5 I would like to know if this is correct. Thanks in advance John and i can't click any further. can and will you put the post of posting date 6/24 for this posting MS509 scanner to usb cable pinout Latest reply: 2013-06-24 05:10:27 into this forum item Thanks George

  •   Level 1   
    (0) points
    jroman

    2013-07-25 09:35:21

    George this is what I found on my MS509 With the help of some hi resolution pictures I found on the internet ,I discovered that indeed my scanner must be a chinese clone . It is missing the hardware components that control usb communications U16 - FT232BL ; USB to Serial converter, CRY4 Crystal and Capacitors C15 and C16 located on lower left side of circuit board. I think this is a lesson learned, buyer beware of internet sales This response was on page 3 of the thread I started
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