Reply to 15 floor: Even if you sold the last MD801 in 2012, the latest software was already 4 years old then. Cars are supported only up to 2008 by MD801 (and most of the JP701/EU702/US703/FR704, sometimes only up to 2006). I think it is no good business to sell products with old software, promise the custumers that updates will be available, but never make and offer/sell these updates. Instead of this you are just saying: "sorry, we don't give support anymore, but please buy our new product"? I think that you will cancel support for MD802 when you offer next new product. As you made it now with the MD801. Why should I aspect something other?
And why should be the MD802 be "much" better than the MD801? Because of color graphic? I don't need. I (and many others) just want a current software. It couldn't be that hard to make the software from MD802 working on MD801.
And what do you think about environment? Throw away a working product because you don't hold your promises? "Green business"? Only green from the dollars you earn by cheating your customers?