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Waiting for vehicle to respond and nothing happens

5060 Views 8 Replies Latest reply: 2020-09-02 02:05:51


  •   Level 2   
    (14) points
    Mattc
    2014-06-11 13:37:10
     I have a MaxiScan MS309 and I'm trying to read the codes on my 04 Mazda3. Everything starts fine I get to the Read Codes screen and it just stops at "CAN ABDII" and there is no progress after that. Just keeps saying waiting for Vehicle to respond.

    How long should this take? Manual says a few seconds and I've left it in for several minutes.

  •   Level 4   
    (168) points
    wingnut

    2014-06-11 17:02:45 (Reply to:Mattc)

     You did remember to switch the ignition on?

  •   Level 2   
    (14) points
    Mattc
    2014-06-11 18:02:57 (Reply to:wingnut)
     Yes ignition turned on and nothing happens.

  •   Level 2   
    (14) points
    Mattc
    2014-06-12 07:41:00 (Reply to:wingnut)
     I tried the scanner in other cars and it works, so I know the unit works and I'm following the correct steps. 

    Don't understand why it does not work with my 2004 Mazda 3 2.3L...

    Very misleading descriptions from Autel: "specially designed to work with all OBD II compliant vehicles"

    Will be returning and purchasing a different brand if I cant get any customer support from Autel

  •   Level 5   
    (223) points
    JB

    2014-06-12 19:09:23 (Reply to:Mattc)

     Have you tried another scan tool? Maybe its the car not the tool thats the problem. You said it works on other cars right. Try that first before assuming the tool is the problem!

  •   Level 2   
    (14) points
    Mattc
    2014-06-13 06:38:52 (Reply to:JB)
     as I said the Maxiscan worked in another vehicle fine so I know the unit is working and not broken and I know I'm following the correct steps to hook it up.

    Why not in my 04 Mazda then? What could be wrong with the mazda? I think if the CPU was dead I'd be having some very noticeable issues with the vehicle, right or no?.

  •   Level 10   
    (7890) points
    ede65

    2014-06-13 08:43:47 (Reply to:Mattc)

    -


  •   Level 1   
    (3) points
    Axerat

    2020-09-01 04:49:44 (Reply to:Mattc)

     where did you buy it it's probably a fake copy

  •   Level 7   
    (1593) points
    promaster

    2020-09-02 02:05:51 (Reply to:Axerat)

    .
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