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ford sofware 4 tech support

17880 Views 69 Replies Latest reply: 2015-08-11 02:17:06


  •   Level 2   
    (47) points
    ChrisStahl

    2015-01-07 21:48:11 (Reply to:ede65)

     That is the problem the sub. I just need it for own fleet and just diag.
    Reply

  •   Level 10   
    (7890) points
    ede65
    2015-01-07 22:31:07 (Reply to:ChrisStahl)

    -

    Reply

  •   Level 10   
    (10965) points
    Autel Support

    2015-01-08 04:08:09 (Reply to:ede65)

     First of all, we are thankful to the trust and concern for Autel from all of our customers. As Autel is growing bigger and our products are receiving more attention and trust, our rivals are constantly putting pressures on us   through a variety of ways, in order to monopolize the market, which we consider as normal commercial competition means.

    Currently, Autel Company does have some legal disputes with Ford Company. Facing Ford’s prosecution and groundless accusations, Autel has already hired professional lawyers to defend the suit actively and we have confidence in handling this dispute. Meanwhile, we assure that the lawsuit will not affect any of the functionality of our products and upgrade services. Customers can rest assured when using our products. 

    There might be some issues that failed to deal with timely during the software updates. Please contact our technical support engineers to solve the problems.

    Autel adheres to the principle of “Quality First” and we will continue providing better products and services to our customers.

    Reply

  •   Level 10   
    (7890) points
    ede65
    2015-01-08 07:29:27 (Reply to:Autel Support)
     -
    Reply

  •   Level 10   
    (10965) points
    Autel Support

    2015-01-09 05:19:15 (Reply to:ede65)

     Hello Ede, could you please give us a detailed example to help us figure out the problem? Please give us detailed information of the car you tested. According to Ford/Mazda engineers' software development plan, these functions shouldn't be reduced. So we need your help to figure out the problem, and we will keep close attention on this software issue. Thank you!
    Reply

  •   Level 10   
    (7890) points
    ede65
    2015-01-09 08:05:20 (Reply to:Autel Support)

    -

    Reply

  •   Level 10   
    (7890) points
    ede65
    2015-01-09 11:50:04 (Reply to:ede65)

    -

    Reply

  •   Level 4   
    (138) points
    erichurd

    2015-01-11 09:39:36 (Reply to:ede65)

     thanks for the tip on http://www.aobd2shop.com/wholesale/best-quality-v86-ford-vcm-ii-with-wifi-wireless.html.  any idea on the operating system windows 7? 8.1? vista ? android how bout loading on on my maxysis since its probably going to be a door stop before to long
    Reply

  •   Level 10   
    (7890) points
    ede65
    2015-01-11 18:14:36 (Reply to:erichurd)

    -

    Reply

  •   Level 10   
    (7890) points
    ede65
    2015-01-11 18:38:00 (Reply to:ede65)

    -

    Reply
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