First of all, we are thankful to the trust and concern for Autel from all of our customers. As Autel is growing bigger and our products are receiving more attention and trust, our rivals are constantly putting pressures on us through a variety of ways, in order to monopolize the market, which we consider as normal commercial competition means.
Currently, Autel Company does have some legal disputes with Ford Company. Facing Ford’s prosecution and groundless accusations, Autel has already hired professional lawyers to defend the suit actively and we have confidence in handling this dispute. Meanwhile, we assure that the lawsuit will not affect any of the functionality of our products and upgrade services. Customers can rest assured when using our products.
There might be some issues that failed to deal with timely during the software updates. Please contact our technical support engineers to solve the problems.
Autel adheres to the principle of “Quality First” and we will continue providing better products and services to our customers.