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Communities > Diagnostics > Europe Cars > AL619
AL619

1908 Views 3 Replies Latest reply: 2015-07-12 03:48:14


  •   Level 1   
    (5) points
    stigh123
    2015-06-02 15:02:15
     Hello!

    Formated my microSD card. And now it won't turn on. And I can't get my password for product registration since I can't turn on my device. How do I fix?

    -Stig

    Tags: AL619

    Reply

  •   Level 10   
    (10965) points
    Autel Support

    2015-06-16 04:48:54 (Reply to:stigh123)

     Hi, please write to support@autel.com with the S/N information and we will help to advise the password for registration. Thanks!
    Reply

  •   Level 1   
    (9) points
    tonitto04

    2015-07-10 18:49:01

     did you resolve the problem? i bought a al619 and didnt come with the tft card so scanner wont even trun on. all it says is insert the card on side of the scanner. thanks
    Reply

  •   Level 10   
    (10965) points
    Autel Support

    2015-07-12 03:48:14 (Reply to:tonitto04)

     Sir, you can re-load all software to a SD card. If it's  not registered, pls mail the S/N to support@autel.com, we will give you the password for registration.
    Reply
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