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Communities > Diagnostics > Europe Cars > AL619 does not power up?
AL619 does not power up?

1865 Views 4 Replies Latest reply: 2015-07-26 01:47:56


  •   Level 1   
    (8) points
    axiomauto
    2015-06-27 15:57:33
     I've own this AL619 with no issues for the past couple of years. Recently trying to monitor a vehicle for I/M readiness and it starts to act up.  Seemed a little slow and the information displayed was different than usual. I decided to look for software updates online, updated all the files for it. Powered it up on the USB cable on my computer and all seemed well. I disconnected it and connected it to a vehicle, and it has a blank screen. Come back to my computer to plug it in on the USB to see if it powered up, and it was blank. What just happened? What did I do wrong?

  •   Level 6   
    (680) points
    Erik Autel US

    2015-06-29 12:08:37 (Reply to:axiomauto)

     Hello,

    Can you power up without micro sd card?

  •   Level 1   
    (8) points
    axiomauto
    2015-06-29 13:20:54 (Reply to:Erik Autel US)
     Won't power up at all, with or without sd card

  •   Level 6   
    (680) points
    Erik Autel US

    2015-06-30 11:27:24 (Reply to:axiomauto)

     Where are you located by chance and email me the serial number? jonerikb@autel.us

  •   Level 2   
    (13) points
    johan1988

    2015-07-26 01:47:56 (Reply to:Erik Autel US)

     i have te same problem
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