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Communities > Diagnostics > USA Cars > Need to update my MD802, but system keep...
Need to update my MD802, but system keeps asking for my serial # and register password, even when I have sing in???????????

2108 Views 1 Replies Latest reply: 2015-07-02 14:35:30


  •   Level 2   
    (27) points
    elduranguito1
    2015-07-01 18:16:22
     Am I the only one having problems updating my sytem (MD802)?  Called custumer service and spent nearly 1 1/2 hrs listening to a recording and no one answer the phone, AUTEL CUSTOMER SERVICE IS HORRIBLE..........
    Need updates on a few different vehicles, I have no problems logging in but I don't see the updates I need, any ideas?

  •   Level 6   
    (680) points
    Erik Autel US

    2015-07-02 14:35:30 (Reply to:elduranguito1)

     Good Day,

    I apologize for the issue on hand. Please provide serial number.
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