I just got my Maxi Pro a few days ago, and it looks like it could be a very useful tool ... except!

I've spent nearly the entire time trying to update files. Downloaded the latest suite, but every time I start updating files, it only completes a few before the PC hangs.

Win7, very fast computer with eight cores, 32G ram, very fast internet access ...

So I think the server is stalling and when that the happens, the program just stops. Ignores requests to close the application and even task manager can't kill it. Only recourse is to reboot the PC and load a couple more files before having to reboot again.

What is the trick to getting this to go smoothly? Is the 8G SDHC card a bottleneck?

The program downloads the new files fast enough, but for some reason the install phase really crawls. Once the update file has been downloaded, what further information should the updater.exe need in order to install the file? This really baffles me, because with most other apps, this is the part that flies.

Thanks in advance.

There's a lot about getting started with Autel that is confusing.

First is just figuring out which device you actually have. When I go to the Autel -> Products tab, I don't even see "MaxiCheck Pro" listed. as a product option.

MaxiCheck EPB
MaxiCheck Oil Light/Service Reset
MaxiCheck Airbag/ABS
MaxiCheck DPF Reset
MaxiCheck Steering Angle Sensor Calibration

No "MaxiCheck Pro" however.

It is on the product registration page of the web site, however.

And when I search on the UPC code 6937357200668 (from the packaging), I find that this tool is referred to in many ways, including:

"UPC 6937357200668 has following Product Name Variations:

Autel Master Service Tool (ABS/SRS/EPB/SAS/OLS/TPMS)
MaxiCheck Pro (ABS/SRS/EPB/SAS/OLS/TPMS/DPF)
Autobody and Mechanical Specialty MAXICHECK Scan Tool
AUTEL AUMXCHK Autobody and Mechanical Specialty Diagnostic Tool

Then on to the confusion over updating ...

About downloading to SD card and downloading to the device ... I downloaded and installed the "MP040 PC Suit_V6.33" which results in a shortcut for "MP040 Update".

When running this program, it has asked for the SD card (which I did have in the scanner), so I then put it into an SD card reader, and the update program saw it, and it would then install files to the SD card.

I think most people that get this tool only want to download coverage for one or a few vehicles. Part of my problem is that I decided to download as much as I could. After all, why not?

I tried "select all" and then "update selected", and that's when you see how unprepared the software and the web site are for that sort of thing.

The only thing I found that appeared to be bulletproof / not hang the computer was this:

Start the updater. Select a single file to update. Let it go and do not disturb it. When it finishes, close the updater. Then repeat.

This sucks, but it is better than hanging the computer and having to reboot it a hundred times.

I do have other questions though.

Is the 8G SD card supposed to hold everything? I have more files (Rolls, Bently, etc.) that I've not loaded because I'd probably never need, but also because it seems the card is close to capacity.

Does the scanner accept SD cards over 8G? What's the max?

I've considered upgrading the card and copying the contents over to a new one. Would that work?

 How many files did you update in one hour? Did your computer ever hang? What OS are you using? Thanks.

 Downloading files was not so much a problem for me as the "installing" step that followed. Have you ever tried to install a bunch of files after downloading, and how did it go?